Reviews

We were referred to Boukzam Law by a Florida Representative to help with our case regarding unfulfilled time share promises. Although it took a few months, the law office would follow up and encourage us that the issues would be resolved and within less than a year, we are free!

A Stellar Attorney Who Rescued Me from My Timeshare Nightmare with Westgate Resorts! Thanks to Natalie Boukzam's exceptional legal skills and unwavering dedication, I am now free from the burdensome timeshare agreement that once plagued my life. Her expertise and strategic approach resulted in a successful resolution, exceeding my expectations in less than 6 months! I am eternally grateful for her unwavering support, clear and consistent communication every step of the way. All of my answers were always answered, efficiently and satisfactorily with no beating around the bush type of responses. I would recommend her to anyone and everyone struggling to get out of their timeshare nightmare!

In the summer of 2022, like many others, we were tricked into a timeshare that was sold to us as "deeded" property that would go up in value over time. A company that we never expected to sell timeshares sold it to us, of course caught us off guard, while on vacation with kids. When we got back home and read the contract in detail we immediately realized the horrible mistake that we had made. It was very difficult to trust anyone at that point. We were connected to Natalie Boukzam through a consultant at AFS, which was also amazing! We were so happy to have found all these wonderful people after such a horrible decision we had made while on vacation. The timeshare would have gone onto our heirs and we had already paid THREE times the amount of maintenance fees that they had "promised" in only three months of owning it. It's really horrible with what they get away with! Fast forward to summer 2023 and we are timeshare free!!! Of course, every case is very different; but, we couldn't be happier that we were one of the very few lucky ones to come out of this is just a few short months. You won't regret hiring Natalie Boukzam! Not only is she competent but also personable. She's patient and answers all your questions. She advises you and takes you through the process and she'll always reply to you when you call or email. Thank you for saving our currently very young children from a future of maintenance fees!

My wife and I, would like to express our positive satisfaction of this Law firm. My lawyer Natalie was phenomenal. She was patient with us, and understood our situation to the fullest. Her professionalism and work ethics was excellent. Awesome people to work with.

I hired Boukzam Lawyers to represent me in disposing of time shares. They were successful in resolving my issues with the time share company. They are dependable, reliable and trustworthy the follow through to completion.

After getting home from the timeshare sponsored resort setting and re-reading everything in the contract, I became very stressed over what I had just signed. I felt like a fool. I was embarrassed that I signed up for something so financially onerous. Although I was skeptical (and embarrassed) about engaging a law firm to extract me from the timeshare nightmare, I knew I needed help. I vetted many legal firms that specialize in the area of helping individuals extract themselves from seedy timeshare situations like mine. After discussing my situation with Natalie from Boukzam Law, I decided to go with them. They were very open and honest about the amount of time it could take to resolve the situation and took time up-front to review the agreement, ask questions and answer questions. They were right. The process can take time. That said, they never quit. They were always very responsive and extremely patient with me and my frequent requests for status. They were truly professional, very helpful, and kind. Based on my experience with Natalie and her team, I'd highly recommend them over any other timeshare firm. MM

My wife and I stayed at the HGV Las Vegas and ended up with a timeshare. After a few months of convincing ourselves that we made a good decision, we snapped out of our denial and reached out to Natalie to help cancel our timeshare contract through an agent we found online. We were extremely skeptical since there are so many timeshare cancellation scams. But the moment we spoke to Natalie, and saw her success track record with timeshare contract cancellations and her professionalism, we felt relieved and confident that we will one day be timeshare free. Fast forward a few months, and throughout those months of waiting Natalie and her team have been extremely patient in answering our questions and keeping us updated on the responses from Hilton. Finally, we got the news that our contract has been cancelled and we are now timeshare free going into the new year. I hope we don't end up with a timeshare, but if we did and wanted to cancel it, we will surely go with Natalie and her team. I cannot emphasize enough how grateful and relieved we are to have found Natalie to help us with our timeshare regret.

The Boukzam Law Firm was our last resort dealing with our aging and medically ailing Mom’s Time Share. They explained the process and patiently waded through the legal system with an unwilling Time Share Company. Willow Valley would not budge. Eventually, they yielded and took back the property with a quitclaim deed, removing my mother and our family from future unpleasantness. Couldn’t be more satisfied with the service they provided.

We bought into a timeshare years ago. At that time, the quick talking timeshare salesperson made lots of promises and guarantees which turned out to be very misleading. For example, we discovered that the annual maintenance fees increased significantly every year. Also, these fees are payable forever; and would even pass onto our heirs. Due to these exorbitant fees and that the timeshare no longer met our vacation needs; we made the decision to get out of our timeshare contract. Easier said than done! The timeshare company would not take the timeshare back, nor would they help us in any other way. Selling was an option, but there were no buyers. We reached out to numerous timeshare exit companies. They all had the same things in common: a high pressure salesperson, multiple annoying phone calls, and vague descriptions of what they would do, and requiring significant upfront commission fees, but provided no guarantees that our timeshare would be sold. After research, each company had many complaints filed against them. This was very frustrating experience. Our experience changed dramatically after contacting Natalie Boukzam. During our first phone call, she discussed our particular situation. She then described in detail what she was going to do, and answered all our questions. We knew exactly what to expect and felt very comfortable to proceed. After paying a one-time fee, Natalie Boukzam and her office handled everything else. They guided us through the entire process; and provided us with timely updates. They were always available to answer our questions. After less than seven months, their effort and expertise concluded with our timeshare contract being cancelled. In summary, Natalie Boukzam was very professional, considerate, and responsive to our needs. She was able to successfully eliminate our timeshare liability. Because of this experience, we highly recommend, without reservation, Natalie Boukzam for doing an excellent job.

Natalie was instrumental in documenting our timeshare exit case in a timely and efficient manner. Her professionalism, expertise, and judgment were necessary to resolve our matter and our family is grateful for the closure of this issue. Highly recommended.

This is the ONLY law firm you should use for your Timeshare troubles! Professional, pleasant, easy to communicate with, efficient and quick! I had attempted to get help from multiple other companies and law firms and they take your money and run. I could tell with my first call with this firm that they would get this done and for far less money. They did not disappoint! Successful outcome and they made true every promise along the way!

My Aunt and Uncle had purchased a time share 20+ years ago and have tried unsuccessfully to cancel at least 2/3 times each time having paid money and getting no results. I had contacted Boukzam Law Timeshare Lawyers and they were able to get the job done!!! Thank you from my Aunt and Uncle and myself!!! i will highly recommend you.