Lawyers map
Reviews
Top review highlights
Pros
1
Excellent service, commitment, and professionalism
“I honestly do not know where I would be today without you. If you need immigration services, this is the attorney for you, she is involved she cares and you can trust that she will be there for you.”
2
Exceptional communication and responsiveness
“Recomiendo a Susan 1,000% … excelente servicio, disposicion, atención, empatia y profesionalismo … te acompañana en todo el proceso y mas allá.”
3
Dedicated to achieving positive outcomes for clients
“Estoy muy agradecida por su trabajo impecable! Gracias Susan”
Cons
1
Lack of strategy and communication from the firm
“From that point on, communication was practically nonexistent unless I aggressively pursued them for updates. Hearings came and went without any proactive communication from the firm, and it felt like there was no real strategy in place—just a series of filings designed to inflate the bill.”
2
Prioritizing billable hours over client outcomes
“In my experience, Minerley's only objective was to rack up as many billable hours as possible with little regard for the outcome of my case.”
3
Handing off cases to inexperienced associates
“After retaining his services, my case was quickly handed off to an inexperienced associate named Ashley Adras.”
