Reviews

I hired Ms. Richard-Hayes to handle my bankruptcy. I showed up for an appointment - she had another appointment at the same time. I came in and signed paperwork with an office person and received a call a couple days later telling me I still needed to come in. I showed up another time to Ms Richard-Hayes office to drop off payment, and it appeared she and her boyfriend/husband/whatever were in the midst of a very serious disagreement. On the day of my hearing, Ms. Richard-Hayes did not show up to court. Another lawyer approached me and told me he would be standing in. When my case was called, the court had not received the paperwork from Ms. Hayes office as required. The court postponed it for one week and had to send a request. I sent Ms. Richard-Hayes an e-mail telling her I was disappointed with the handling of my case to that point and the lack of communication with me, and she sent me a NASTY e-mail back saying that she had been more than professional and done everything to take care of me and was handling my case appropriately. I NEVER heard from her or her office again. I returned to court the following week; they had received the appropriate paperwork from Ms. Richard-Hayes; I answered the last questions and the court did whatever they do with the paperwork. About 4-6 weeks later I was notified in the mail FROM THE COURT (not Ms. Richard-Hayes) that my bankruptcy had been discharged. The only thing I go for paying her the fee was her filing the papers. Save yourself the money and go to a legal clinic and get the papers and file them yourself. You will save yourself a ton of money and when you get no customer service/help, at least you know you didn't pay for it!