Reviews
Top review highlights
Pros
1
Experienced, knowledgeable, and dedicated attorneys who go above and beyond for their clients
“Mark Drasites is a great attorney that demostrates good care for his clients. Nadia Ledic is a professional legal assistant that has an extraordinary attention to detail and professionalism.”
2
Responsive, communicative, and compassionate staff who provide excellent customer service
“Rebecca and Mark have been awesome through this difficult time. They did everything for us and let us know what needed to do. Would recommend them and if ever needed their services in the future, we will be back.”
3
Successful outcomes and favorable settlements for clients
“Mark Drasites got me a terrific settlement, beyond my expectations.”
4
Trustworthy and reliable legal representation
“From the beginning to the end of my personal injury case, Attorney Lusk represented me in a professional and compassionate manner.”
5
Personalized attention and care for each client's unique situation
“Ben Lusk is a professional lawyer that thinks through the process, doesn't stumble on obstacles, works with the facts and has very good intuition and logic. He is beyond polite, takes all the time that it needs to explain, to teach, to guide without being ever judgmental or pushy.”
Cons
1
Lack of responsiveness and communication from some staff members
“We would ask her to file Paperwork, and she said she would file it and call us back. She would never call us back after four calls.”
2
Potential for clients to feel ignored or not a priority
“From the beginning, it felt as if my case was not a priority, with a noticeable lack of effort and care in handling what should have been a straightforward matter.”
3
Concerns about billing practices and transparency
“We were recommended to them and I would never use them again. Unfortunately, mark is a nice guy. But the people that are in place to support him should look for a new job. After all is said and done I could have done the same thing myself.”