Reviews

Heather handled my elderly mother's estate planning with professionalism and knowledge, but more importantly, with compassion and kindness. She helped us through a difficult period.

We hired this law firm to help get my father on medicaid benefits and some help from the veterans and do a trust and other legal estate planning for my mother. We were with a different lawyer before this lawyer in the same firm. That lawyer blew us off and I would not rate her positively, but then we got this young lady, who my mother and father liked and felt comfortable meeting. She was real personable and patient. I feel that this lawyer went out of her way to explain things in a way my mother and father could understand and took pains not to make them feel rushed. I feel that the lawyer was expensive, but you get what you pay for, and I feel that we got real concierge level lawyer service. She always was good about answering our questions, even when she had to get back to us with the answers. She did all new legal documents for my mother and father and talked us through the bank and their issues.

This lawyer was assigned my fathers Medicaid case by the senior partner. She helped us get him on Medicaid and recommended people to help me find him a nursing home. I live in New York so I call and email a lot. She answered my question and treated my father with respect. She always answered my emails too. I had a situation where my father needed Medicaid right away--she and her assistant did it in a month. The DCF took a long time to handle my fathers case, and she spoke to the home to make sure he didn't get evicted and found me a lady to check on him and report to me. I can tell it's a busy office there but as a professional myself I am satisfied.

I retained Ms. Samuels to represent my grandmother in a lawsuit against a Boca Raton nursing home, for neglect and improper care. She was malnourished, suffered from bed sores. I gave her pictures and other documentation of my grandmother's condition. She failed to take any actions to rectify the problems. Ms. Samuels seems clueless, and did not seem to know what she was doing. There was no communication, and telephone calls were frequently unanswered, and when they were, it took a long time, and the answers we not useful. She just took my money and did nothing to stop the abuse of my grandmother.

I had this lawyer get involved with a case where my grandmother was being potentially abused in a nursing home. This lawyer charged an enormous fee and was never accessible and too arrogant to answer any questions that I had. In the end, she did not get me any sort of settlement. Do not hire this lawyer.