Reviews

Top review highlights

Pros
1
Excellent legal expertise and successful track record in immigration cases
“Gerstein & Gerstein certainly has a way of making you feel like you're their most important client at all times 🙏”
2
Responsive and available to clients, even on weekends and holidays
“How Mr W Gerstein replies to emails so fast, any day any time, should be a case study.”
3
Thorough preparation and guidance throughout the process
“They prepared me for the interview and even joined me at the interview In-Person.”
4
Compassionate and understanding approach to clients' needs
“They truly don't know how to lose! Quick to respond and deeply committed to their clients”
5
Efficient and timely case management, with many clients reporting fast approvals
“My whole process took only 7 months from start to finish.”
Cons
1
Inconsistent customer service from some staff members
“Staff doesn't have any regard for their clients, and have poor communication.”
2
Lack of transparency and communication updates in some cases
“Follow-up is terrible. You have to keep calling them so that they'll update you on your case.”
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