Lawyers map
Reviews
Top review highlights
Pros
1
Excellent and personalized customer service
“She was very compassionate and I feel like she genuinely cares about my case.”
2
Strong legal expertise and ability to get favorable outcomes
“They really do care about and for the clients.”
3
Responsive and timely communication with clients
“Courtney is very knowledgeable and competent in her job. If I have a question, she responds in a timely manner.”
4
Caring and understanding approach towards clients
“They are amazing they listen and I love Whitney”
5
Efficient and streamlined legal process
“The set up process was quick and easy.”
Cons
1
Lack of consistent communication and updates on case status
“I haven't heard anything for a long time and understand the first attorney left and a new one appointed. I feel that I should be kept abreast of everything going on in my case, however, understand there is quite a bit to do.”
2
Difficulty reaching assigned lawyers and case managers
“I can't get a hold of anyone work my case. I have tried email, text, and call. I have only been able to get a hold of someone once and it's was after calling all day.”
3
Perception of prioritizing larger, more lucrative cases over smaller ones
“They only take cases they can make money on. If it's a small case, they not taking it, but they telling everyone they take all cases!”
4
Inconsistent quality of service and representation
“The first person I talk with was up bet and ready to help. He transferred me to someone who he said was going to hear me out and help me. But all I got was a woman who was mad at the world.”
5
Slow progress and long delays in case resolution
“It's been almost a month and I have heard nothing from them about my case”
