Reviews
Top review highlights
Pros
1
Highly professional and knowledgeable staff who provide excellent customer service and communication
“The staff at Fasig Brooks is very accommodating, friendly, and I would highly recommend them to anyone.”
2
Attorneys who are dedicated to their clients and work tirelessly to achieve the best possible outcome
“Carrie and Brittney played pivotal roles in enlightening me about the entire process, empowering me to make well-informed decisions for my case.”
3
Firm provides a personal and compassionate approach, treating clients like family
“Carrie and Brittney have been particularly helpful, explaining 'how things work,' taking the time to answer my questions any time of day or night, and always there to provide assistance and support.”
4
Attorneys are highly skilled negotiators who are able to achieve significant debt reductions and settlements
“They have already settled some accounts with substantial savings and have kept us informed with every step.”
5
Firm is readily available and responsive, with clients able to directly communicate with attorneys
“I watch CW Network every night and always see the commercials for Fasig Brooks. Their commercials stand out when compared to the other ones that always appear on my TV. [...] Even though I am sure that Mark knew right away that I did not have a case he took the time to listen to me and then explain the legalities of my situation.”
Cons
1
Fees and payment structure can be confusing or not fully transparent
“I am now in the final ”
2
Program can take longer than originally projected to complete
“I am now on month 44 with two accounts still in negotiations. I'm not really sure when my end date will actually happen (and neither are they), but I have to make it a point to reach out periodically for updates.”