Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“Everyone I have had contact with is extremely friendly, helpful and very knowledgeable.”
2
Successful debt settlement and reduction
“They have already settled two of my accounts with a 50% discount off the original balance.”
3
Stress relief and peace of mind from having a law firm handle negotiations
“They took the pressure off of me in regards to calls. It's great to be able to have someone else take care of your business.”
4
Flexibility and understanding from the staff during difficult financial times
“When I had to skip a payment due to a hardship, they just tacked it on the end with no issue at all.”
5
Transparent and upfront communication about the process and fees
“They have been honest and open in answering our questions and went to work for us immediately.”
Cons
1
Negative impact on credit score during the program
“My credit score went from 700 plus to low 500's.”
2
Longer than expected program duration due to creditor negotiations
“My 42 month program has now been extended to 47 payments.”