Reviews

Top review highlights

Pros
1
Excellent, knowledgeable, and responsive customer service
“The staff is very friendly, helpful and very knowledgeable. They've been able to help me out of a very difficult situation.”
2
Effective at negotiating and settling debts for clients
“They were able to negotiate and settle my accounts for much less than I owed. I'm so happy with the results.”
3
Transparent and informative communication throughout the process
“They have been very transparent in the process and have explained everything clearly. I always feel informed about the status of my case.”
4
Compassionate and understanding approach to helping clients
“They have been so kind and understanding throughout this difficult time. I never felt like just another client.”
5
Efficient and timely resolution of client cases
“They worked quickly and efficiently to get my case resolved. I'm so grateful for the fast and positive outcome.”
Cons
1
Potential for extended program length beyond initial estimates
“I was told my contract would be 48 months, but it ended up being extended to 73 months, which was very disappointing.”
2
Lack of communication and responsiveness at times
“There were periods where I couldn't get in touch with anyone and felt left in the dark about the status of my case.”
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