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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the firm's representatives
“Century Law Firm has been extremely helpful in helping me clean my credit/debt problems. I felt pressured from other debt consolidation companies I considered very similar to a "used car salesman" but NOT Century. They are patient, informative of the process and every step of the way communicate the status of my outstanding debt.”
2
Successful negotiations and settlements with creditors resulting in significant debt reduction
“I am so very grateful for Century Law Firm helping me with my debt. They have settled all my delinquent credit cards with absolute professionalism.”
3
Personalized attention and support throughout the process
“They have been very helpful through my process. They always call me back and they help me understand everything that's going on.”
4
Transparency and clear communication of program details and expectations
“The staff is very friendly, helpful and very knowledgeable. They've been able to help me out of my situation. I would recommend them to anybody that is looking for help.”
5
Ability to temporarily skip payments during hardship
“Even when I skipped they ask you for the money the next week so technically was I skipping or just holding off but come on ppl who would've even continued 600 while Covid broke out anyways?”
Cons
1
Potential for extended program duration beyond the initial estimate
“I started with them abou”
2
Negative impact on credit score during the program
“My credit score went down significantly once I signed up with them.”
3
Dissatisfaction with final debt reduction and total amount paid
“They promise that your credit score will increase within the first year. I am now 32 months in the program and my credit score has not increased. They are a used car sale company that just added on an additional 5 payments to my already negotiate”
4
Lack of transparency and communication from the firm
“Zero star company. BEWARE. After reading other reviews I thought this was the company for me to finally start my journey to be debt free. Boy was I wrong. I have never once received a statement, phone call, text, email about the status of my account.”
5
Inability to dispute program changes or negotiate terms
“Unfortunately my experience with Century Law Firm was was not a good one. The final payoff was approximately 40% more than what was in the contract.”
