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Reviews
Top review highlights
Pros
1
Highly professional and knowledgeable staff who provide excellent customer service
“They are very professional and treat their clients and staff as if they are on of their one. They dedicate themselves in getting clients to the reconvert in hopes get the help they need.”
2
Attorneys are responsive and communicate well with clients throughout the process
“Carrie and Brittney played pivotal roles in enlightening me about the entire process, empowering me to make well-informed decisions for my case. Their responsiveness to my emails, calls, and texts was noteworthy, ensuring I was consistently well-informed.”
3
Firm has a strong track record of achieving favorable outcomes and settlements for clients
“They turned a very unfortunate situation into something positive. I'm walking away with my body feeling like a million bucks, my medical expenses paid and some extra cash in my pockets.”
4
Attorneys genuinely care about their clients and go above and beyond to support them
“Carrie and Brittney have been particularly helpful, explaining 'how things work,' taking the time to answer my questions any time of day or night, and always there to provide assistance and support.”
5
Firm has a positive and compassionate work culture that extends to clients
“Working closely with Carrie and Brittney has literally changed my life. Not only did they handle my case as if they were standing up for their own immediate family, we became like family.”
Cons
1
Delays and extensions in the debt settlement program that go beyond the initial contract terms
“I was told my contract is now extended for an extra 10 months. I was told last year I was on track for my originally agreed to Augus”
2
Lack of communication and transparency from the firm at times, leaving clients feeling out of the loop
“I have tried to contact Century Law Firm several times but have received no response except for a generic email asking me to call their 800 number. Unfortunately, this number leads to nobody.”
