Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“Everyone I have had contact with is extremely helpful! They have been very professional, courteous, knowledgeable and patient in answering any concerns and questions that I have had.”
2
Ability to negotiate and settle debts at significantly reduced amounts
“They have already settled one of my accounts with a 50% savings. I am extremely happy with the choice I made to enter this program.”
3
Provides relief from dealing with creditors and collections calls
“They have taken the pressure off of me in regards to calls. It's great to be able to have someone else take care of your business.”
4
Flexible and accommodating payment plans
“They just tacked on the month we could not get paid due to COVID-19 to the end of the program, with no issue at all.”
5
Helps improve credit score over time after initial impact
“My credit score went from 700 plus to low 500's, but I will be debt free within 3 years.”
Cons
1
Program duration can be longer than initially estimated
“My program was extended by 16 payments beyond the original ”
2
Potential for additional fees or costs not fully disclosed upfront
“They have collected a lot of fees and the final payoff was approximately 40% more than what was in the original contract.”