Reviews

My Attorney are very smart an when i went to them they where on top of the situation . And Mr. Grossman is a kind person an knows his stuff an very professional an return all my calls. I am so glad that he is my Attorney an mr Grossman cares about his clients an will go out his way to help you out. I love them to the moon an back. Very professional an smart. Thank you , Michael Anthony Hairston

Best legal team in Duval, Love everyone, very so kind and always there when you need them. I got to me one of the brother’s it was definitely an honor to meet the man of the hour. And to shake his hand. Man, I guess its Duval thing. But i definitely recommend them if you need help. Especially get Ms. Tara, Omg she is mad cool and pretty awesome at what she do. Thank you again Farah & Farah, God Bless.

Our experience with this firm was very disappointing. The attorney that represented our case, Savannah Stewart, and the paralegal, Jennifer Williams, did not show any sense of concern on our file. On multiple occasions, we had to reach out to these ladies to receive updates on our case after they had promised to response by a certain date/time. During the beginning, Savannah stated that she would provide us with an update in about 60 days. After 90 days and no response from her, we sent an email asking for status. Her first response to this inquiry addressed all other issues outlined in our communication to her except for her latency in replying to us. Not even a simple “I’m sorry” was offered. In our response to her, we asked her to explain why there was such a lag in communicating with us and she stated that while she said 60 days in our meeting that she also specified that she didn’t have an exact time schedule. Are you kidding me? When you tell a customer you will respond within a certain timeframe have the courtesy to do so. Do not come up with a lame reason of why you did not respond and still not offer an apology of any sort. It is called accountability, which from my experience, this is a term this firm is not familiar with. The best part is at the end of her email on this matter she wrote that she would make a two-week reminder on her calendar to contact us with any updates. Guess what did not happen? We again had to contact Savannah to ask for an update. This time she used the excuse that she was in and out of the office for depositions and mediation. Isn’t that what a lawyer’s duties typically consist of? Again, no accountability. If you promise a customer something, deliver it. Another email was sent on February 14th. No response. Sent another email on February 20th and the excuse that she is not always in the office was used again. This response was the best because it clearly showed that she was responding from her iPhone. At the end of our case, we received the settlement documents and before we could sign them we had to point out that the net proceeds listed were incorrect (simple math!), a paragraph that was not legible, my husband was referred to as “her”, as well as the year being listed as 2019 (when it was 2020) on signature forms. These are items we would assume our attorney or paralegal would catch before sending to us for completion. At this time, we are still waiting on a response regarding a letter from our health insurance carrier to confirm that our PIP has been exhausted. On March 13th, Jennifer said it would take approximately 20 days to receive a response from the insurance carrier. It is now April 27th and no response has been received. As usual, we have sent an email asking for an update and no response as of yet. We were also surprised that there was no satisfaction survey, or any other feedback requested from Farah and Farah on how we thought our case was handled. It seems to us that once they are done with the case, they wipe their hands clean and move on. Almost any company you do business with these days looks for feedback on their employees as a way to improve the services they offer their customers, not this one. Hopefully, we will never need the services of a lawyer for this type of matter again but if we do, Farah and Farah will not be a firm we would even consider hiring to represent us.

From the moment I spoke with my attorney, Douglas Shanteau, I felt confident that he was going to take GREAT care of me........AND HE DID!!!! He was ALWAYS available to speak with me and help me understand the process! He was NEVER hands off! Whenever I emailed him my concerns, he addressed them QUICKLY! If he EVEN THOUGHT I did not understand, he would ask if I needed to speak with him! He was THE BEST ATTORNEY, I EVER HAD!!!! Kudos to Farah and Farah for having such a GREAT ATTORNEY on their team!!!

My experience with Farah & Farah was excellent! I was unfortunate enough to need a lawyer, so I turned to Farah & Farah. Mr. Al Dumaire was my case manager and he was on top of his job. They made my recovery experience a LOT easier (physically and financially). Thanks Mr. Al Dumaire!😊

Had Matt Grossman and Dalya Farah along with their wonderful paralegals Emily Stone and Laura Dubberly. They communicated well, provided updates, and got the results I needed. Would recommend them to anyone. Rockstars!!!!

I was in a traffic accident that hurt my back. Herniated and bulging discs that required injections 4 times and therapy multiple times. Andrew Miller fought for me, kept me informed throughout and got me a settlement to take care of future medical bills. He was great.

Andrew Scott was AMAZING while he was working on my case from start to finish! He was very professional/polite each time we spoke through email and on the phone. He’ll definitely get my business again in the future if I need it and will HIGHLY recommend him to everyone I know!

Trevor doesn't communicate with me I text him with questions I call hes at meetings or issues with his computer I am not feeling support there are other lawyers out there. I chosen you it want my fault of car accident but if I chose wrong lawyer that's MY fault communication goes a long time so does pain and decisions we make

It very well could be a 5 star, I guess. I'm told, there's a team on my case. I only met the assistant. She's great. Just havn't met my lawyer. I get it, he's busy, but a one-time' intro wouldn't be so bad.