Reviews
Top review highlights
Pros
1
Highly professional and responsive customer service
“The staff is friendly, helpful and very knowledgeable. They've been able to help me out of my situation. I would recommend them to anybody that is looking for help.”
2
Effective at negotiating and settling debts
“Century Law Firm has been very effective at getting you the best results possible for your case. They are all very diligent and will work hard for you.”
3
Provide clear communication and updates throughout the process
“They call me with updates and I have access to my account ledgers online! Excellent communication!”
4
Able to relieve the stress of dealing with creditors
“They took the pressure off of me in regards to calls. It's great to be able to have someone else take care of your business.”
5
Achieve significant debt reductions and savings for clients
“They have saved me thousands of dollars, and has been the best decision to help build my credit back up!”
Cons
1
Possible extension of the program beyond the initial timeline
“I was told my contract is now extended for an extra 10 months. I was on track for my originally agreed to Augus”
2
Concerns about transparency and communication from the company
“They refused to discuss anything via email, I assume so you have nothing on record. Also, the phone reps said the payments are fixed and they will never be an adjustment to the rate.”