Reviews
Overall rating
Gina b
16 Apr, 2024
Susannah Collins is a biased “investigator”. She will bully your witnesses if she is not on your side, which shouldn’t be possible as she is supposed to be an unbiased party, she is always late and she has incredibly poor judgement. She involves herself in parts of the divorce/litigation that has nothing to do with her work as an investigator. She sided with a person who owes more than 2 years of child support, and no they did not support their children in any way during that time . Who hit the car his children were riding in out of anger. Who stalked and harassed his children, ex-wife, and her family for years. He has been arrested multiple times and this is who her “social investigation” stated as being an amazing Dad.
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Irene (e-re-né)
07 Apr, 2024
I employed Susannah Colins for a social investigation. Below is how it went:
-Susannah was late for my initial interview with her, our home visit and every witness interview on my side. Not 5 minutes, or 10 minutes, like 20 + every time. That’s how much respect she had for me, the people willing to vouch for me, and the fact that she had been entrusted with such a job for my children.
-Before she left my home she told my children they should love their dad, because a step dad would not be their REAL dad, they only have one real dad; and she shared her story of being orphaned through a car accident and how much she would’ve liked to have her dad growing up. Showing that she is unable to separate her feelings and personal experience from her work as an IMPARTIAL judge of character for the well-being of children.
-She collected information but did not investigate. My ex made whatever claims he wanted and it was added to the report without investigating. He claimed to over pay child support (two years later he still has paid none), that he was not given the kids’ SS numbers so he could make a savings account for the children directly (in the process of the divorce that information was available to him), that I was mentally unstable and unable to take care of my children because I had been in a mental health facility for a month (this never happened. It is a complete lie), among other lies. Lies that could have easily been disproven, which could have lead to a report informing the judge of his comfort in lying during a legal process.
-The relationship between his witnesses and my children was never shared in the report. One of my ex’s witnesses had been around him and our children maybe 5 times for a couple of hours each time, in the entire 10 years we had children. This witness’ minimal exposure to my children and him as a parent was never even mentioned in the report. The second witness my ex had was a family friend that moved out of the state of Florida about 8 years before this investigation took place. This man has never even met our youngest child which was 6 years old at the time of the investigation. This witness’ minimal exposure to my children and him as a parent was not taken into account either. His third witness was my best friend. When I shared with my friend what Susannah wrote up for her interview, my friend told me that a lot of what she said was left out, that she felt bullied during the interview, and that a lot of what she shared Susannah would call hear say and disregard.
-I mentioned to her his racially insensitive comments and my concern about this for my children. A few days later my ex emailed me telling me he was not racist. I only shared this with Susannah.
-At some point in this investigation I had to consider stopping the divorce process because of financial constraints. I told her about it. Days later my ex emailed me telling me he heard about me considering stopping the divorce process and if I was having a hard time, I should've reached out to him for help. I only shared this with Susannah.
-Susannah completely overstepped her realm of expertise as an attorney and investigator by labeling my children as having the mental health condition of parental alienation. She is not a mental health professional.
-My ex who represented himself in court (pro se) kept submitting his pleadings to Susannah. Susannah is/has been a board member of the Missing Link of Jacksonville. An organization helping people complete pro se divorce paperwork. Impartiality?
-Save yourself the 5 thousand+ it costs to get a social investigation done and collect your evidence for your attorney.
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Xander davis
16 Mar, 2024
Rick may
02 Aug, 2023
Susannah is an awesome family law attorney! She really cares about her clients and will fight for what is right. Extremely talented lawyer and just a good person. Her assistant Maggie is great and really keeps everything together so their firm can work hard for their clients.
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Matt rehg
11 Feb, 2021
Sandy Millington was great! Very informative through the consult which led me to trust her. Seamless process and I highly recommend.
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Angie reno
27 Aug, 2020
The Robinson Collins firm was extremely professional, operating at deft speed with intelligence, care and concern. I would strongly recommend Robinson Collins to any individual seeking a forthright, diligent approach to legal case management.
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Emily rose
08 Jul, 2020
Sandy Millington took on my (2+ year ongoing) case just a couple of months before we were scheduled for trial. Not only is she an excellent attorney, her wit and compassion set her above the rest. I am involved in quite a complex, high-conflict family case and we are currently still awaiting the judge’s ruling. I feel confident in being represented by Ms. Millington, grateful to know that I will continue to be represented by her throughout the duration of my family case and hopeful that we will be able to put an end to the never ending litigation soon! 10/10 would recommend.
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