Reviews

The Brooks Group did an amazing job for me throughout the whole process of me buying my first house. No doubt the best I've had the pleasure to meet! will definite use them again if I choose to buy another home. will recommend them to all my friends and family that's interested in buying a home in the Jacksonville area!

Working with the Brooks Group was nothing less than amazing! They made the process of selling our town home so easy. Their knowledge and their professionalism sets them above the rest. I would recommend them to anyone because you will not be disappointed. Thanks so much Jon and Brittany Stephana B

Brittany and Jon are Jacksonville experts. From the moment my wife and I met Brittany we knew our home buying experience was going to be great. Brittany walked us step by step through the entire process. She broke it down in to easy steps so no deadline was ever missed. Brittany is a fantastic communicator who will go out of her way to make sure you have the best experience possible as well as any questions answered. Brittany has since even been there to suggest plumbers and wind mitigation experts so that we could be sure our home was perfect. Her number one priority was always the client which made us confident our needs would be taken of as well as knowing we would come out on the best end of the deal. Our first home buying experience was impeccable and I'm excited to continue to work with Jon and Brittany in the future whether I need help with personal buying or for business.

We were first time home buyers and also lived out of town- so when we decided that purchasing a home was the right choice, we were a little nervous about how the process would go! Living out of town in such a hot market, we noticed that the homes in the areas we wanted to be were going within 24 hours. We were worried that by the time we got to town, we would miss out on homes we loved! First of all, as I mentioned, we've never bought a home before so the world of real estate and how that process works was foreign! Jon and the Brooks Group walked us through every detail and answered all of our questions. They took the time to work with us, understand what we were looking for, and help us understand the Jax Market. They have an incredible response time and are easy to get in touch with. A home came on the market that we loved the look/location of and seemed to meet our needs- but we knew this was not going to last long. Jon went above and beyond- he quickly worked with the seller's agent and got us in the house before the lock box was even on the front door! We were not able to get in town to see the home that day, but he walked through the house and built a relationship with the seller and agent that day on our behalf. 24 hours and 12 separate offers on the house later, the buyers accepted our offer even though it was not the highest offer they received. If that does not speak to the skill, reputation, and personality of the Brooks Group, I don't know what does! Without meeting us, they wanted the house to go to our family because of our letter and the seller's conversation with Jon. The story has a happy ending...We have our dream house because of the Brooks Group!

My husband and I was referred to The Brooks Group with a confident referral from a good friend in the industry and we could not have been more pleased. Beginning with the first introduction over the phone and continuing throughout the entire process it was nothing short of pure professionalism through and through. Our plan to acquire another property had us on a tight time schedule after it had been on the market for over 2 weeks with another agent and going nowhere fast. Stepping into an effort to save the day and offering the assurance that it will still work The Brooks “effect” took over and what a difference it made. They answered all of our questions, provided objective data regarding how many homes they sell, how quickly their listings move in the market and delivered at every step that came next. We were concerned that our house, which is in a unique location, would be a challenge to sell. Jon put those concerns to rest and had a professional photographer take new pictures of our home that were night and day from the prior agent! When we saw our listing we were blown away not only at the difference in how it looked but in the dramatic difference in the response of the market where showing requests and interest were tenfold over the prior effort. The hard work of the Brooks Group and Jon’s knowledge of what it takes to sell a home really paid off and kept the dream alive. Our listing looked amazing, gathered quick interest of buyers in a competitive market and knocked out the competition. Our home went under contract in just 8 days and for was sold for full asking price! We were ecstatic and once the contract was signed, The Brooks Group walked us through every step of the move out and all the way through the closing process. It couldn't have been a more pleasant experience. We have and will recommend Jon and the Brooks Group to everyone we know. Jon is a true professional and a genuinely nice guy who has tons of knowledge and experience as a professional real estate agent. We realize it won't always be this easy to sell a home, but there is no doubt that one would be hard pressed to find a better team to work with.

My home buying experience was a little crazy at first with sellers changing their mind about selling or passing away just after I made an offer, but The Brooks Group came through in the end. The first house I wanted had the most beautiful oak trees in the yard. I had been hoping that this house would come up for sale for several years. When it finally did list, it went under contract with another buyer before I could even make an offer. I was ready to throw is the towel and give up, but Brittany of the Brooks Group talked me into viewing more houses and emailed me lots of active listings. She assured me she would find me the right house. We had one selIer change their mind about selling, and another passed away the morning after I made an offer. Brittany remained focused and determined to find me a house. Then I found another house that seemed perfect but another buyer offered the seller cash for the house and I didn't get that one either. Just when I was ready to give up I found the house I wanted and Brittany and Jon of the Brooks Group helped my wife and I get it. Jon and Brittany are two of the most pleasant and likable agents in real estate to work with, but don't let their kind personality fool you; they are absolutely awesome realtors. They are knowledgeable and responsive to all of your real estate questions and concerns. From start to close, every inch of the way they help you get the home of your dreams. I would recommend them to anyone in the market to buy or sell a home.

This is REALTORS at your finest. If you are in the need of realtors that are on point with every facet of such a stressful transaction, Jon and Brittany Brooks with the Brooks Group are the guys for you. They are professional and dedicated to their profession. I was highly impressed with Jon when I had 2 houses I wanted to buy and Jon Brooks said that he could not sell me this house "this is not the house for you." I knew right then that I had the complete trust with him that he just didn't want "to get that sell out of me". I loved the fact that they truly work hard to not just get a "selling relationship" with you, they turned out becoming good friends at the end.

More than just a realtor a person who cares no matter your situation.

The Brooks Group did an outstanding job handling the sale of our condo. They were knowledgeable, courteous, and efficient in everything they did, which made for a smooth, drama-free closing process. Their market knowledge and marketing savvy produced an extremely quick offer that far exceeded our expectations. I would not hesitate to use The Brooks Group again for any real estate transaction.

We first contacted Brittany in late August 2017. From our very first meeting she proved to be both friend and champion in are search for our first home. We liked her right away. Brittany is personable, knowledgeable, endlessly patient, and supportive. Throughout the process she was so responsive, always open for questions both big and small - and believe me we had many questions. She was always ready with an answer and quick to respond. Her willingness to communicate and keep in touch with us throughout the whole process eased our minds tremendously. Callahan’s housing market is dynamic; house come and go quickly. As houses disappeared from the market - sometimes in a matter of days or even hours - Brittany assuaged any worry we may have had and in the end made good on her promise to help us find a place to call home. Brittany’s dedication and professionalism made what could have been a stressful experience painless. We would wholeheartedly recommend Brittany and Jon to anyone in need of a realtor.

The Brooks Group are an amazing team! They made the whole process of purchasing a new house easy! They were they for us with any questions we had! I would highly recommend them to anyone looking to buy a new house!

Working with Jon and Corey at The Brooks Group exceeded my expectations. They bring a fresh marketing approach to the real estate process and an abundance of enthusiasm. I needed to sell my home and purchase one two hours away. They listed my home on Friday, had an open house Sunday, and had multiple offers above the asking price by Monday morning. They managed every detail and stayed in constant communication throughout the entire selling process, even while Jon was on his honeymoon! Jon even arranged for me to pre-sign for the closing so I could close the next day on the house I bought two hours away. They are professional and highly knowledgeable, yet so friendly and easy to work with. If you need to sell or buy a home, choose The Brooks Group and you most definitely will be thrilled with the results!! I know I am and I can’t thank them enough for all they did on my behalf!!