Reviews

Sheena has a thorough knowledge of the law and defended my divorce case with determination back in 2022. She went above and beyond for me while i still served in the military and made everything hassle free. I highly recommend Rickerson Legal for your Family/Criminal Law attorney needs.

I Highly recommend Mrs. Sheena! Shes very diligent, professional, and most passionate!

To add. Your response is filled with inaccuracies and appears to be an attempt to cover your trail. The only real proof of behavior is in your responses, which reflect what I’ve experienced in our only two phone conversations. The first, which lasted less than 20 mins, and the second, well under an hour I can provide the exact time if needed. During that second conversation, you rudely expressed frustration because I had reached out to you on Facebook after months of unsuccessful attempts to reach you through your office. I had scheduled appointments but was never able to get in contact with you. My communication was respectful throughout, but because I expressed concerns about your lack of availability and the fact that you didn’t show for our scheduled appointment—while you were actively campaigning on Facebook with a book bag giveaway you felt compelled to finally call me. You didn’t just call, you did so in an aggressive manner, hours before our scheduled appointment, to vent. Nothing was accomplished in that call, and you acted as if I hadn’t been communicating with you because I wasn’t listed as a contact. However, prior conversations between us had occurred, and documents with my name were submitted, which further shows that you weren’t up to date on the case. In our second conversation, we discussed the case, and you mentioned that the plea was a result of your communication with the prosecutor. What you didn’t know is that the plea was the result of a conversation between my son and I, which was then mentioned to the attorney you had us working with, and he made it happen. We were both thankful for his efforts. You also provided incorrect information about the terms of the plea, which is something you can verify by checking the records. The issue with reinstatement arose because, prior to hiring you, you led us to believe that it could happen. However, after retaining you, the conversation shifted. When the situation was further explained by your associate attorney, I understood, and I thanked him for the clarity. I have never been rude to your staff. In fact, one of your staff members sent me a friend request on social media. There were never any issues with your team, and even the new attorney was extremely kind and available, though he admitted that he was new to the case and didn’t know many details at the time. I commend your staff for exhausting all updates and including you in emails after they ran out of answers. The real issue was your lack of availability, possibly due to your campaign—though I can’t say for certain. The reason for this second review is to further respond, as this has been my only means of reaching you and receiving even semi-respectful communication. Also, I ran out of characters in my previous review. As I stated before, I wasn’t aware of anything before court because you canceled on Tuesday, and your office never followed up as promised. It wasn’t until after court on Monday, September 16th, that I received a message from your office after 9:30 AM, stating that they had tried to call me (the person you claim is not the point of contact), but my phone was going to voicemail. I immediately responded, indicating that court had started at 9:00 AM, which is why my phone was off. Please check your records and recorded conversations there’s a clear pattern of the ball being dropped on your end. Furthermore, my son and I have an excellent relationship, which anyone who knows us can attest to. While I wanted him to keep you on the case to ensure you did your job, I realized from the way you rolled your eyes and neck at him that it was best to part ways and find another attorney. To be clear, we didn’t even know who you were until this past Monday, as you never made an effort to meet my son in person. My first encounter with you was on Monday in court, when you approached me aggressively, asking if I planned to satisfy the balance. My exact words were, "I never received a follow-up call, but absolutely, yes." You responded with, "Nope, never mind," and walked off. SEE MORE:

I would like to caution anyone considering this law firm due to its highly unprofessional conduct. Throughout my experience, there was a persistent lack of communication, and it was nearly impossible to reach Sheena directly. On the rare occasions when contact was made, respectfully informing her of previous attempts to get in touch would often result in a defensive and dismissive response, which I found highly disrespectful. As an entrepreneur known across several states for my reputable business practices and strong faith in God, I value professionalism and respect in all of my dealings. Unfortunately, this firm did not meet those standards. Based on my experience, I would strongly advise seeking legal representation elsewhere. Sheena, I would like to clarify several points in your response that are inaccurate. The decision for you to withdraw was based on your lack of communication and availability, not because of any behavior on my part. At no point did I display disrespect toward you or your staff, and I have documentation to support this claim. Regarding the payment, when you asked me about the balance in court this morning, I informed you that I would satisfy the balance right then and there. However, after our last phone conversation—the second time I was ever able to speak with you directly—I was told I would receive a follow-up call regarding how we would proceed. That call never came, and I was not made aware of the need to satisfy the balance, which was supposedly set up as a payment plan by your assistant and my daughter-in-law. Your response was to rudely walk away without further discussion. Additionally, today was the first time I had met you in person, and you never introduced yourself, which I found to be unprofessional. Throughout the interaction, your attitude was overly rude and disrespectful. As for your comment regarding my son, he was not frustrated or upset with me in any way. His frustration was solely directed at you. My son had been indicating that he would like more communication from you, and I expressed that to your staff members. The last phone call, which was only the third time he was able to speak with you, came after months of attempting to reach you since we initially hired you. I assume using payment and my son in your response is simply an attempt to cover for your lack of communication and availability throughout this process. If you had been available, as I previously stated in my messages, we would not be in this situation. Everything could have been handled properly. I trust that these facts will be accurately represented, as there was no disrespect on my behalf, and my attempts to communicate were consistently met with delays and cancellations. **** To add in response to your updated message, your response still remains incorrect, and I assume that is due to your limited time and attention on this case. I encourage you to review our last phone conversation. It was only our second time speaking, and the information you provided was inaccurate. Please check the documents for clarification. Once again, I want to emphasize that payment is not the issue. In fact, I am currently in the process of hiring another attorney without any difficulty. What I am seeking is someone who will effectively provide the legal services needed. I do not wish to engage in a back-and-forth, but I feel it necessary to inform others about the level of unprofessionalism I encountered. Your staff members, on the other hand, have been great. I have no complaints about Michael or the service he provided, aside from the fact that he mentioned he had just received the case file the morning we spoke for the first time which was overly concerning considering that we were headed to court and facing what we were facing. On the other hand, I am overly relieved that we’ve gotten rid of You and I’m Prayerful that the money spent On a new attorney will be well worth it as the majority that I paid to you was not worth the 5 total phone calls from you. ⬇️🚨 My son met you in person for the first time today!

Shenna was everything and more Sheena was a saving grace with me and my case Thank you and I’ll definitely recommend her to my family and friends ❤️

Mrs Rickerson is very professional as well as punctual. Any questions or concerns I had were dealt quickly and in a very professional manner. Mrs. Rickerson is very easy to speak with she tries to make your experience as comfortable as possible. I will def recommend her to anyone in need of legal services.

Great Attorney. She was well worth the money.she got everything done as asked I will be using her again if you want your case a win call Mrs.Rickerson her and her team will get the job done. Thank y'all for everything y'all was there everytime I needed y'all. Again thank you from the bottom of my heart God Bless. S Albritton

Ms. Rickerson in just one call took the weight off my shoulders. I will be hiring her and her team this week. She came highly recommended and I have no doubt that everything in my case will be just fine. She is very knowledgeable and professional with just enough real to make you feel comfortable and that your in the right hands. I felt very comfortable in telling her basically my life story just as if she were an Ole friend. That's hard to find in a lawyer and I found that in her.

I could have not found a better Attorney to represent me. with my previous attorney I felt as if I was a bother and there wasn't much to do when it came to my case but when I Found Mrs. Rickerson prayers were answered. Mrs. Rickerson and her staff go ABOVE and BEYOND to make sure you are taken care of. Mrs. Rickerson and her staff are very knowlagable, professional, and will do any and EVERYTHING to help you. I could not recommend a more better attorney then Mrs. Rickerson and her team. Thank you guys for all that you do it does not go unnoticed!!!

By far the best criminal attorney I have ever done business with . Extremely knowledgeable ! Would recommend Sheena for any of your attorney needs !