Lawyers map
Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the legal team
“After my incident my husband called you. You have been communicating with me consistently. It makes me feel better they are on top of things.”
2
Caring and understanding approach
“You understand and care of my situation.”
3
Efficient and professional service
“THEY MADE THE PROCESS VERY SIMPLE.”
4
Positive overall experience
“pleasant experience", "Excellent service and communication", "Great very easy and clear”
5
Dedicated to client's needs and recovery
“They really do care bout me and my case... Thank you Mrs.Morgan very much”
Cons
1
Lack of communication and updates on case status
“Have not received a communications since filling my case on 8/”
2
Unwillingness to take on more complex or challenging cases
“Only will take you as client, if your case is super easy to proceed but if there is any extra work then good luck.", "They "DON'T FIGHT FOR YOU" they only take easy cases, they don't go to court easy way settlement, and they the only cases they take is collisions IF is not your fault.”
3
Inconsistent or poor quality of service and representation
“Very disappointed and not what I expected from Morgan and Morgan after watching all their commercials.", "Worst company I've dealt with so far. Poor communication and lack of empathy would not recommend .”
4
Dismissive or unhelpful attitudes from some staff members
“She will give me wrong information about my case like wrong insurance, wrong time of the accident completely different case and would told me "your coverage is only $10.000" I don't know why they said for the people, I should have done my homework before I went to them , I learn from that . I would NEVER use them again rather take the loss cause that's what you're getting anyway.”
5
Failure to follow through on cases or achieve desired outcomes
“I'm in the middle of my process with Morgan & Morgan and so far I am very very pleased. They get back to me in a timely manner and they always answer whatever questions I have and they just give me great support all around and I would recommend them!", "The lawyer never called I let mm know I called and left vm so I'm a wait”
