Reviews
Top review highlights
Pros
1
Excellent and responsive customer service
“These fine folks really do fight for you and what is right. They even came to our home to save the long round trip for us.”
2
Highly knowledgeable and experienced attorneys
“Austin Claiborne was professional, knowledgeable, and prompt. His assistants treated us with respect and compassion.”
3
Dedication and commitment to achieving the best possible outcome for clients
“When I say he is all in that is an understatement. The hours he put was countless to assure he was fighting for us.”
4
Clear and transparent communication with clients
“They were there whenever I needed them or had any questions they always called me back they were very patient professional and kind.”
5
Strong track record of successful case outcomes
“They did everything in their power to make sure our kids got everything they deserved for this accident.”
Cons
1
Unwillingness to take on certain types of cases
“He only wants the easiest cases. Even if your injury is as serious as a car accident but instead a slip and fall or a work related injury he'll say, and I quote, 'Your case is too hard to handle because its not a car injury.'”
2
Concerns about excessive legal fees
“The law office took 1/3 of what we got back from the insurance company which was 50,000$ just for talking the hospital bill down and paying the bill. We felt taken advantage of because we were 18 at the time.”