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Candace
07 Jun, 2017
I hired Mr. Darby to manage my deceased parents' estate - which involved filing the Will with the Florida courts in order to have me appointed as the "personal representative."
Mr. Darby assured me this was straightforward and should take a few weeks maximum. I called him at least 2-3x per month to follow up to get a status on the case.
Each time I was told that things were moving fine and we were waiting for some signatures from out of state and once we had them, things would quickly be resolved.
I talked to his legal assistant (Brandi) in April and she once again assured me that paperwork had been filed with the court in another state (the will was witnessed outside of Florida) and that she expected the paperwork to come through in 2-3 weeks.
I called back a month later and it took 3 full days for Brandi/Ben Darby to return my call. At that point Mr. Darby informed me that the paperwork had not been filed and that "he takes full responsibility" and will now be making sure the correct documents are filed.
That was 3 weeks ago and to my knowledge nothing has been filed with the court.
At this point, after receiving the runaround for 3 months, I fired Mr. Darby. He was completely unprofessional and the way he conducted his business turned a traumatic event (having to sort out the estate of my deceased parents) into even more of a nightmare.
I regret putting my trust into someone so unprofessional.
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