Reviews

I will be reporting this firm to the Florida Bar due to a severe lack of communication. We gave Nathan Soowal the mandat to represent us in July 2023. We pay him several thousands dollars because he said we had a strong case and he had the best interest for our child. Barely nothing has been done since. We were not getting any informations on the claim, no follow ups, no calls, no updates, no game plans. We are always reaching out to get updates and THEY DO NOT RETURN OUR CALL. Despite repeated attempts to meet with them and speak with Nathan Soowal, they have not returned our calls or provided us with any update on our claim. Specifically, they have failed to attend at 2 separate Zoom appointments that we set up with Ella the paralegal and they have not returned any of our calls This was a very sensitive and troubling matter for our family. Your failure to perform your duties and responsibilities to us as clients has exacerbated this matter for us – and is a clear breach of your duties as a lawyer and as a fiduciary. DO NOT HIRE THIS FIRM. They do not care about their clients. THEY STOLE OUR MONEY!

I am reporting this firm to the Florida Bar due to a severe lack of communication. The last response I received from Nathan Soowal was on May 23, 2023, over a year ago. Despite numerous attempts to let them work on our case, I have not received any communication from Nathan via text, phone, or email. Two months ago, I managed to contact Ella, a paralegal at the firm, who assured me she would get back to me immediately. However, when I reached out to her a few days ago for an update, she ignored me. I called their 800 number, which Ella also answers, and she kept hanging up once she recognized my voice. When I texted her asking why she kept hanging up on me, she falsely claimed she couldn't hear me. I don't understand why this firm is deliberately ignoring me when they have a fiduciary duty to communicate. This entire process has been a disaster. The Office of Civil Rights is also involved and aware of the situation. It has been almost two years since I started my case. Initially, Nathan assured me that he had the best interests of my children, who are being bullied, at heart. DO NOT HIRE THIS FIRM. They do not care about their clients.