Reviews
Top review highlights
Pros
1
Knowledgeable and experienced in handling cases
“She is professional, knowledgeable and was able to resolve my situation faster than I thought possible.”
2
Responsive and accessible to clients
“Mrs. Ackley was always accessible if not by phone then by email.”
3
Transparent and upfront about fees
“And there was no hidden fees that all of a sudden just sprung up. she quoted a price and that's what it was.”
4
Empathetic and personable
“Laurel was also very empathetic and personable.”
5
Efficient and prompt in handling cases
“The efficiency was awesome, she acted promptly and explained everything to me so I always knew what was coming and why.”
Cons
1
Lack of attention to detail and fact-checking
“Laurel let me submit a financial affidavit that was wrong. She did no fact finding or review before submitting.”
2
Slow progress and incorrect advice
“This lawyer was quick to take money but made zero progress with my family's case for months. We decided to drop her when she gave us advice that was incorrect!”