Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness, with lawyers and staff replying quickly to inquiries and keeping clients updated
“The thing that made me want to leave a review is the customer service...Earlier this week I reached out to them by email to get an update on the case. And I got a email in under 5 minutes!!!!!!!! 4 minutes to be exact.”
2
Knowledgeable, professional, and dedicated legal team that works hard on clients' cases
“Excellent team and staff. Accurate and dedicated.”
3
Lawyers and staff are compassionate, patient, and treat clients like family
“I felt there compassionate & they had alot of patients with me, & assures me I have a case. We continue to talk & there always Helpful in a Sad Situation..”
Cons
1
Slow process in some cases, with clients wishing to receive updates or settlement offers more quickly
“Good law firm, just a slow process. I am not sure how long it takes to get an offer, but wish it would come.”
2
Some clients feel they do not receive enough updates on the status of their cases
“I am very happy with DE LA Rosa Law firm I just wish they would give me more updates on the case”