Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication with clients
“They were very well organized and very professional. The communication was excellent and they spoke clearly so they were easy to understand. They are truly a 5 star law firm.”
2
Efficient and timely handling of cases
“Quality and quick service.”
3
Compassionate and understanding approach
“Thank you so much for leaving all the stress worry and confusion off my shoulders. Now I can sleep easy at night knowing that I am in good hands with a firm that actually cares about me. Thank you for treating me like family.”
Cons
1
Lack of personal attention and high turnover of case managers
“Morgan & Morgan has obviously gotten way to large and has lost any personal touch with their clients. In my time with Morgan & Morgan I must have dealt with 5-6 different Paralegals and two different attorneys. No one seems to know what is going on when people change hands.”
2
Unresponsive to client inquiries and updates
“Case manager unresponsive, no updates or follow up on case.”
3
Prioritizing high-value cases over smaller ones
“They only want easy cases so they get a quick settlement offer.”
