Reviews
Top review highlights
Pros
1
Exceptional customer service and communication from the attorneys and staff
“The whole team did such a great job. I had automated calls from the dealerships and they had incredible knowledge that took care of the case. Andrew was awesome, he treated me like one of the team when he was talking to me and Debora was always so nice on the phone!”
2
Successful in achieving favorable settlements and outcomes for clients
“Shamis & Gentile handled my case and were able to get me a great settlement! They were professional and great to work with and easy to reach!”
3
Knowledgeable, experienced, and trustworthy legal representation
“Very professional, straight up and honest. Thank you!!!”
4
Timely and efficient case resolution
“From start to finish, a worthwhile experience. Swift and fast negotiations and a phenomenal result.”
5
Personalized attention and care for each client
“Amazing staff! Courteous, professional, knowledgeable and always there for whatever you may need. I couldn't ask for better service.”
Cons
1
Concerns about unethical or dishonest practices in handling certain cases
“This is the most unprofessional law firm I have ever come across. They agreed to take on my son's case, which was a SJS case, (Stevens Johnson Syndrome) only to send me a letter in the mail a year and a half later stating that they would no longer be taking his case with no explanation.”
2
Lack of communication and responsiveness in some instances
“I was excited to get help with what I was going to just for someone to completely stop responding to me because I didn't have something they asked for. If you can't help that's fine but don't ignore people.”