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Reviews
Top review highlights
Pros
1
Highly responsive and communicative staff
“Very professional, pleasant to deal with, and responsive to e-mails.”
2
Successful in obtaining favorable settlements for clients
“Now that my case has closed, I feel that this was the best decision I could have made. I am extremely happy with my settlement.”
3
Dedicated and caring legal team
“Daphne and Adrienne have been very informative. They helped me get the medical treatment I needed after the accident.”
4
Knowledgeable and experienced in handling various types of legal cases
“The firm is extremely knowledgable in their practice areas. John and Sarah are your perfect choice for your legal needs in Florida.”
5
Strong commitment to customer satisfaction
“I've never read a negative review about John Fagan, so I can be confident that they believe in customer satisfaction.”
Cons
1
Lack of responsiveness and communication issues
“I've been trying to get ahold of them fo”
2
Delays in case handling and settlement process
“It has been a wonderful experience working with John Fagan and Daphne. I would recommend them to anyone that has been injured and wants to litigate fr their rights.”
3
Inconsistency in the quality of service provided
“My experience has been nothing but amazing, Daphne has been astounding and no matter what obscure demand was made by me or insurance she rolled with punches. Her transparancy really meant a lot to me, she was straight forward with every step we were in.”
4
Difficulty in reaching and communicating with assigned case managers
“Daphne was absolutely amazing getting my case worked up and closed in a timely manner, she was so nice and easy to work with I recommend anybody who needs a accident lawyer to reach out to Daphne at John Fagan”
5
Concerns about the firm's priorities and focus on maximizing their own financial interests
“I was told on 6/14 that my demand was being worked on and that she was going to try to get in touch with my doctor and call me back by the end of business day Friday 6/15 in how we would proceed. 6/15 came and went with no call back, I called on Monday 6/18, she called me back with an excuse and said she could not get a conference with my doctor for over a month out and stated she thought now the demand was sufficient and she would have it sent out by Friday 6/22.”
