Reviews

Top review highlights

Pros
1
Highly knowledgeable and experienced legal team that provides personalized attention and guidance through the entire process
“Stephen, Barb, and Elizabeth from Caplan and associates are awesome! They are very friendly, helpful, and knowledgeable.”
2
Excellent communication and responsiveness from the staff, making the process less stressful for clients
“Vonya kept me informed through the whole time. If I received something in the mail I didn't understand, Vonya was there to explain everything.”
3
Compassionate and non-judgmental approach, helping clients feel at ease during a difficult time
“I felt at ease from the moment I entered their office - there is a warm, family feel to the whole place and the people in it.”
4
Successful outcomes and the ability to achieve favorable results, even in complex cases
“My divorce got really nasty very quick. My spouse and her attorney tried to take me for everything, but Stephen and his team stepped in and put the brakes on her and her attorney.”
5
Affordable and transparent pricing for the services provided
“For such an affordable service, they provided exceptional results better than I could have ever imagine.”
Cons
1
Isolated incident of unethical business practices, such as aggressive and potentially illegal tactics to generate revenue
“Please, just don't go here! By far the most unethical law firm I've come across in my opinion. Staff, one that comes to mind but will not expose that persons name. Texts repeatedly, at first I didn't think much of it until I started to realize, it was a money grab.”
2
Rare cases where the firm retained client fees even when no work was performed
“Hit some hard financial times during and after Covid, retained this firm, paid the fees in full but before any work was done by them I was able to rectify my financial issues. They kept 100% of my fee, didn't even offer to return a percentage, just kept all the money for doing NOTHING!”
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