Reviews
Top review highlights
Pros
1
Knowledgeable and thorough legal representation
“Mr. Copeland takes the one on one time with clients. Very knowledgeable and does not leave one stone unturned.”
2
Supportive and responsive staff
“Staff is supportive of your well being." and "The paralegal was good, and I actually spoke with Mr. Copeland on the phone two times.”
3
Excellent communication and availability
“She even called me on the weekends and after hours from her own phone to update me and work on my case." and "Rallda (paralegal for todd)...there is no other like her...what lawyer do you know that you can contact after hours, weekends, and even holidays...yeap, rallda will answer her phone no matter what time of the day!!”
4
Successful case outcomes
“In the end, not only did I get my settlement in half the time other lawyers said it would take; but, I also got enough to cover my accident, bills, lost wages and pain and suffering.”
Cons
1
Lack of communication and responsiveness
“Unable to get response from paralegal working on case. Call every few months and then every day until I get a status report." and "Communication was not very good.”
2
Slow progress on cases
“Almost a year later, and I cannot see much progress." and "I was told that I would not receive much compensation from the insurance company unless I had surgery, and surgery was not an option I wished to pursue.”