Reviews

Top review highlights

Pros
1
The firm works with clients to help resolve issues, such as getting HOA fees paid off
“Fell behind over 3 years on HOA fees. Will and the firm worked with us to help get it all paid off when I was able to!”
Cons
1
Lacks professionalism and customer service skills, with a rude and aggressive attitude
“Tina Cicero lacks manners and professionalism. Terrible customer service and lack of communication skills.”
2
Questionable billing practices, such as charging high legal fees for simple inquiries
“Absolutely horrible customer service. Has charged 'legal fees' of over $400 because they wrote me back in a response to my inquiry regarding my original address change to my HOA.”
3
Poor communication and lack of transparency, with the firm withholding information from some clients
“Changed my review due the lack of communication and results. I also don't appreciate how he shares priveledged information with some board members but not others.”
4
The firm may be a private setup with potential family connections, raising concerns about conflicts of interest and lack of independence
“This law firm is a private set up with the possibility of them being all family members linked to HOA.”
5
Reportedly uses threatening and bullying tactics, which can be distressing for clients
“They have no customer service skills, use threatening and bullying tactics.”
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