Lawyers map
Reviews
Top review highlights
Pros
1
Highly skilled and knowledgeable attorney who is passionate about her work
“Lori is friendly, respectful, warm, responsive, thorough and professional.”
2
Effective at achieving positive outcomes for clients, even in complex cases
“She fought diligently the entire time for my rights as a single father, always ethically handling my case in my best interest.”
3
Provides personalized attention and makes clients feel like "family"
“Lori and her staff made me feel like I was 'family' not just a client especially through a difficult time.”
4
Honest and upfront about case details, without making unrealistic promises
“She was honest with me from the beginning, she never promised or told me things I wanted to hear, only the truth.”
5
Responsive to client inquiries and keeps them informed throughout the process
“Lori and her staff was readily accessible, quick to respond to my calls and messages and took the time to explain each issue that came up.”
Cons
1
Firm can be unresponsive and unprofessional in handling some client inquiries
“In my experience, after several months of no update or contact about my case, and numerous emails not being returned, I called their office to inquire if they received a fax sent to them by the insurance company and ask what the status of my case was and spoke with a very rude girl named 'Jena' she laughed several times at me when I was asking questions about how I could get an update on my case.”
2
Firm may drop clients in the middle of a case if they complain about staff
“Ms. Durham is polite but unfortunately if you complain or make derogatory statements about her staff, she will drop you as a client, right in the middle of the case she has been retained to handle, in defense of her staff.”
