Reviews
Top review highlights
Pros
1
Excellent representation and advocacy for clients with disabilities
“Ms. Cruz has been a great listener and advocate for the disabled. Her experience, organizational skills, and ability to stay focused in the middle of much chaos have been reassuring.”
2
Achieves successful outcomes for clients
“Because of her attention to detail and dedication, she was able to work through the social security minutia and he received his benefits. She has made an impactful difference in our lives.”
3
Professionalism, responsiveness, and dedication
“Ms. Cruz is an exemplary leader that understands that each person/case is unique and benefits from experienced attorneys who care and obtain results.”
4
Effective in handling appeals and reinstatement of benefits
“Unfortunately, after he received approval, my son had a misstep which could have caused him to lose all benefits, but Nanette immediately filed an appeal. She successfully explained my son's misunderstanding and had his benefits reinstated.”
5
Bilingual capabilities to serve Spanish-speaking clients
“Ella es Latina y tiene el diálogo para hablar con un latino. Fue un honor trabajar con ustedes.”
Cons
1
Difficulty in reaching the attorney after the initial case was handled
“It seems her assistant/s block access to her, or maybe she's requested no contact with former clients. Regardless, it's unprofessional!”
2
Failure to provide advice and guidance after an unfavorable decision
“after trying to contact her after I was denied she would not call back or give advice me on what to do even though she said if I got denied I had a good chance on appeal.”