Reviews

Top review highlights

Pros
1
The lawyer is responsive to clients' needs and goes above and beyond to address their concerns
“Gladys is very receptive to her clients needs. She will go above and beyond to clarify any issues and is very detailed in the drafting of the client documents.”
2
The lawyer explains legal concepts and processes in an understandable way, helping clients make informed decisions
“She spoke to me in terms I could understand and helped me make informed decisions in my case.”
3
The lawyer provides excellent customer service, with prompt communication and a caring, compassionate approach
“She and her assistant are wonderful. They answered all of my questions, gave me incredible, truthful advice and answered every email/call faster then I ever expected!”
Cons
1
The lawyer is often unresponsive, taking weeks to reply to emails or phone calls
“If I email her she takes a week to reply, phone did not work for weeks and no communication from her at all.”
2
The lawyer does not seem to be organized or on top of the client's case, leading to delays and lack of progress
“She will never keep you updated on the billing and the retainer magically dissapears without any details on what it was spent on.”
3
The lawyer appears to be dealing with personal and medical issues that interfere with their ability to provide adequate representation
“She is going through a lot of personal and medical issues and will only take your retainer for personal gain.”
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