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Reviews
Top review highlights
Pros
1
Caring and compassionate attorneys who go above and beyond for their clients
“Douglas and his assistant Stephanie, are real people who care about you as a person and not all about the $$$. They go above and beyond to keep you updated and will answer you calls and emails on the same day.”
2
Excellent communication and responsiveness from the legal team
“Stephanie and Doug are thorough in their process to help individuals who have been in an accident, from start to finish!”
3
Highly knowledgeable and experienced attorneys who know how to navigate the legal system
“Mr Dykes & his office were incredibly helpful & kind throughout the entire process (which I had tried to go at alone at first but quickly realized how horrible that choice was)”
4
Personalized attention and support for each client
“The first day Doug sat next to me on my couch and made me promise that if anything went wrong and I decided to use another attorney that we would sit down face to face and talk about it.”
5
Successful track record of obtaining favorable outcomes for clients
“I am very pleased with the results and outcomes of my case and how Doug and his staff handled each and every aspect of my case.”
Cons
1
Inconsistent quality of service from support staff
“Very rude and condescending case managers, which are the women in office who handle 90% of the lawyers work, behind the scenes.”
2
Lack of clear communication regarding billing practices and fees
“I called them ONCE for under 5 minutes afterwards to ask 1 question, no one informed me that I would be charged for this and they were paid when i won my disability case.”
