Reviews

Top review highlights

Pros

Highly responsive and communicative staff who keep clients informed throughout the process

“Cynthia Walsh was very helpful and kind through the entire process!”

Successful in obtaining favorable settlements and outcomes for clients

“They were able to get me a settlement after my motorcycle accident, that the other insurance company didn't have to pay.”

Compassionate and caring approach, treating clients like family

“They truly had my back. Marshall was so wonderful, to be so patient and diligently took care of my case.”

Expertise in handling complex cases, including disability and personal injury claims

“Tonya and Mr. Bruni were amazing. I don't think I would have gotten my Social Security without them.”

Efficient and timely case management

“McKenzie was SO great helping me through out the process and communicating with me along the way.”

Cons

Difficulty reaching the lead attorneys at times, with clients feeling like they are not a priority

“I was not totally satisfied with my experience with Michele's &booth. The staff was very friendly, I just don't believe I received attention my case needed.”

Lack of transparency around billing and fees

“Lots of commercials but no mention of costs. How much is your hourly rate? Why not mention that for informed consumers? Where is the transparency?”