Reviews
Top review highlights
Pros
1
Responsive and attentive customer service
“The person was thoughtful, polite and patient.”
2
Successful in obtaining favorable settlements for clients
“Morgan and Morgan got me my full settlement.”
3
Keeps clients informed throughout the process
“They keep you informed of the process as things progress through out the case.”
Cons
1
Poor communication and lack of updates from attorneys and case managers
“I haven't talked to my lawyer about my case at all, the case manager only called twice but was not very helpful.”
2
Difficulty reaching attorneys and staff, with calls and emails often going unanswered
“No one really knew who was in charge..very disappointed for a big company like this.”
3
Unwillingness to take on complex or challenging cases
“If it's not big money they're not interested! Wouldn't even call me back for over 2 months to let me know why they dropped my case!”