Reviews

Top review highlights

Pros

Knowledgeable and experienced in various areas of law, including probate, personal injury, criminal, family, and traffic matters

“Mark clearly knows the law and the rules of court. Working with he and his paralegal Bonnie was a sincere pleasure.”

Provides excellent and professional representation, keeping clients informed throughout the process

“Attorney Hanks provided excellent representation of my son in a criminal case. He was professional, courteous and kept us informed as the case progressed.”

Responsive, communicative, and attentive to client needs

“Mr. Hanks and Bonnie are beyond amazing! I live in Michigan, and couldn't be in Florida for most of the proceedings. Mr. Hanks was always on top of everything and kept me well informed.”

Achieves favorable outcomes for clients, including custody arrangements, reduced fines, and warrant dismissals

“Mr Hanks was a straight forward no nonsense lawyer... He walked me through each and every step of my legal case. Excellent work, and his office staff also took care of all my concerns.”

Provides a seamless and stress-free experience, especially during difficult or emotional legal matters

“He takes the stress out of this miserable process and made it effortlessly easy to cope during this long drawn out process. He was there for me every step of the way.”

Cons

May refuse to take on certain cases, such as adoptions, if the potential compensation is perceived to be too low

“Just called to have him do an adoption and he refused because he wouldn't get paid enough.”

Occasional issues with communication and customer service, such as a lack of apology for a misdirected call

“Just received a misdirected call with a woman from the office cursing and yelling at someone, but loud in my ear. I called back to report this and did not even get an apology.”