Reviews

Top review highlights

Pros
1
Knowledgeable and experienced in various areas of law, including probate, personal injury, criminal, family, and traffic matters
“Mark clearly knows the law and the rules of court. Working with he and his paralegal Bonnie was a sincere pleasure.”
2
Effective at resolving legal issues and achieving favorable outcomes for clients
“Without Mr Hanks help, I would have surely lost my case. I am so happy to have his help and expertise on my side.”
3
Provides excellent communication and responsiveness, keeping clients well-informed throughout the process
“The communication I had with him and his paralegal were great and they answered every question I had.”
4
Maintains a professional, courteous, and sincere demeanor, making the legal process less stressful for clients
“Mr. Hanks and Bonnie are beyond amazing! [...] Mr. Hanks was always on top of everything and kept me well informed.”
5
Helps clients navigate complex legal matters, such as adoptions and post-divorce issues, with care and expertise
“Mr Hanks was a straight forward no nonsense lawyer... He walked me through each and every step of my legal case.”
Cons
1
May refuse to take on certain cases if the potential earnings are not deemed high enough
“Just called to have him do an adoption and he refused because he wouldn't get paid enough.”
2
A few isolated incidents of poor customer service, such as a rude staff member and failure to return calls
“Just received a misdirected call with a woman from the office cursing and yelling at someone, but loud in my ear. I called back to report this and did not even get an apology.”
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