Reviews
Overall rating
Chris
15 Sep, 2017
So honestly, I'nm not the easiest person to please, or be impressed by human nature in general but,
Both Susan and Shelly continually met and/or exceeded any ration expectations to be of help while being very caring. It's so rare that I feel such a sincere degree of satisfaction or positive impression with people in general, let alone professional services. While dealing with difficult, and sensitive family issues it was a true blessing. They hung with us till the end...& then some.
I'm thankful. They truly deserve the high marks!
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Bob
11 Mar, 2016
I have worked as an IT director for two major Law Firms for 30 years and I know the business well. Susan Rooth was initially hired by my parents to prepare the standard paperwork for estate planning. This was done with a high degree of competence at very fair rates. Approximately five years ago, it become clear that my parents, in their mid 80s, could no longer care for themselves. In a meeting with me and my wife to review some of the paperwork, Susan took a very active role and helping me find home care resources that fortunately we could afford, and stay involved up through today to see that they were well cared for. They have both since passed away, and Susan and her staff did an excellent job in assisting me with handling both estates, and she is still assisting today. It was a lot of work that would have been very difficult for me to do on my own. Her rates continue to be very fair and her staff is highly competent and responsive. Also, she is well known by many of the local banks and that made things go much smoother when needed.
Although as stated, her Firm provides an excellent work product at reasonable rates, what I am most impressed with about Susan and what motivates me to write this review is the level of personal interest and compassion that she displays for her clients and the level of assistance and concern she has that goes far beyond the basic provision of legal services. It is truly exceptional, and I say this as someone who has been in the industry. Overall, for anyone with aging parents who needs these services, or in need of estate planning for the themselves, I offer this unqualified recommendation - you will not find anyone better, or more caring and helpful on a personal level.
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Anonymous
02 Dec, 2015
Recently I had to put my father in a nursing home. I lived out of state and was unprepared for how quickly he went downhill. With no funds to pay for a nursing home, he needed Medicaid. I called several attorneys and I felt like just another number until I called Susan. Susan and her assistant Shelly made me feel like one of the family. They were very sympathetic to my emotional and financial situation. They explained everything clearly and walked me through the process. Whenever I had a question, they were always there for me. I was amazed how quickly they were able to get Medicaid approval. I would highly recommend them.
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Robert
23 Dec, 2013
It is with the greatest pleasure that I would, without reservation, recommend Susan Rooth to anyone seeking help with elder law issues. I found Susan and her staff to be knowledgeable, professional and courteous. I felt as if we, and our questions, were carefully listened to , and we were not rushed into making life changing decisions. Our circumstance was somewhat unusual. Susan not only handeled the wills, POA, etc., she also gave straighforward, concise financial advice and completely straightened out a complicated Medicare/Medicade issue. I can't say enough good things about Susan and her practice. I feel extremely fortunate to have crossed paths with Susan Rooth.
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Steve
09 Dec, 2013
My mother got sick unexpectedly. I needed to get a power of attorney, get her into a rehab facility and then into an assisted living facility. I also needed to get her on Medicaid. Susan Rooth accomplished all of this in a remarkably short period of time. Susan Rooth is totally professional, really knows her law and really cares about her clients. My mother fully recovered and is now in an assisted living facility that accepts Medicaid. Susan is assisted by an outstanding staff that includes Shelly Ballard, Care Coordinator. The entire staff works very well together and accomplishes great things. I strongly recommend that you start and finish with Susan Rooth. If you shop around for other lawyers you’re wasting a lot of time and energy.
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