Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable, experienced, and skilled lawyer who provides excellent representation and guidance
“Attorney Hanks was very knowledgeable and provided critical guidance on how to proceed to enable me to find a fair resolution for my issue.”
2
Responsive and communicative, promptly returning calls and emails
“Attorney Hanks was amazing during our entire case. Since day one he explained in detail all steps in the process. He replied to all our emails and calls when needed.”
3
Compassionate and understanding, helping clients through difficult legal situations
“Mark and Kayla are the dynamic duo you need on your side. Quick to return phone calls and care about your well being as a client.”
4
Achieves favorable outcomes for clients, including reduced charges and dismissed cases
“Got the points taken off my license from an accident. I am a lucky lady! Highly recommend.”
5
Excellent staff and paralegal support, providing additional assistance and expertise
“Attorney Hanks and his assistant Kayla were a pleasure to work with. I am very happy with the outcome of my case.”
Cons
1
Not willing to take on certain cases, even simple ones, if the potential fees are not high enough
“Just called to have him do an adoption and he refused because he wouldn't get paid enough. Sperm donor is on the run, out of state, and not even her legal father, bio mom is dead, so it's simple. But he won't make enough for this from my legal plan.”
2
Occasionally poor customer service, with reports of unprofessional behavior and lack of follow-up
“Just received a misdirected call with a woman from the office cursing and yelling at someone, but loud in my ear. I called back to report this and did not even get an apology.”
