Reviews
Top review highlights
Pros
1
Highly knowledgeable and experienced in various areas of law, including probate, personal injury, criminal, and family law
“Mark clearly knows the law and the rules of court. Working with he and his paralegal Bonnie was a sincere pleasure.”
2
Provides excellent and responsive communication, keeping clients informed throughout the process
“The communication I had with him and his paralegal were great and they answered every question I had.”
3
Helpful, professional, and courteous in dealing with clients
“Attorney Hanks provided excellent representation of my son in a criminal case. He was professional, courteous and kept us informed as the case progressed.”
4
Goes above and beyond to achieve the best possible outcome for clients
“He was honest and opened from the beginning regarding money AND expectations. [...] He takes the stress out of this miserable process and made it effortlessly easy to cope during this long drawn out process.”
5
Focuses on the client's needs and interests rather than just the fees
“Hanks and Bonnie focus more on you and your issues rather than the money you pay them.”
Cons
1
May not be willing to take on certain cases, such as adoptions, if the potential fees are not high enough
“He refused because he wouldn't get paid enough. [...] Great guy. Only chose him if you want to sink money into your case.”
2
Some clients have reported issues with communication and responsiveness, such as not returning calls or emails
“When I tried to call him back with the information he needed to start my case he didn't answer and I have not received a callback.”