Reviews
Top review highlights
Pros
1
Excellent and responsive customer service
“Very professional, courteous and patient. Listened to all my concerns and answered all my questions.”
2
Thorough and knowledgeable legal representation
“My attorney was very professional and knowledgeable. They did an excellent job of explaining the process and keeping me informed.”
3
Efficient and timely case resolution
“They settled my case quickly and I was very satisfied with the outcome.”
4
Compassionate and caring attorneys
“The team at Morgan & Morgan really cared about my situation and fought hard to get me the compensation I deserved.”
5
Positive overall client experience
“I had a great experience working with Morgan & Morgan. They exceeded my expectations and I would highly recommend them.”
Cons
1
Lack of communication and updates from the legal team
“I had a hard time getting in touch with my attorney and case manager. They often didn't return my calls or emails for weeks.”
2
Delays and slow progress in case resolution
“My case has been going on for over 2 years now with little progress. The delays are very frustrating.”
3
Impersonal and disorganized case management
“I felt like just a number to them. The constant switching of case managers made it hard to get consistent help.”
4
Dissatisfaction with final settlement or outcome
“I was very disappointed with the final settlement amount. I felt like they could have gotten me more.”
5
Unwillingness to take on smaller or less profitable cases
“They told me they couldn't take my case because it wasn't worth enough for them. I felt like they only cared about the big payouts.”