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Reviews
Top review highlights
Pros
1
Knowledgeable and helpful staff who go above and beyond to assist clients
“Alex and Heber in the Quincy office went above and beyond to assist me on a matter that they had never personally filed before.”
2
Excellent customer service and communication with clients
“They kept in constant contact with me, answered my numerous questions promptly, and always made me feel like I was a top priority.”
3
Ability to get positive outcomes for clients
“They made sure to research and get all the answers we needed and that all my paperwork was filed accurately for a smooth process and a positive outcome for my family.”
4
Affordable and accessible legal services for those in need
“Legal Services of North Florida help people who need affordable legal assistance, and they get the job done.”
Cons
1
Lack of responsiveness and communication with some clients
“I'm disheartened to give a 1-star rating due to my positive experience with attorney Stephanie Johnson during my childhood in Foster Care. However, as a parent seeking assistance, I've been assigned to Abigail, who neglected to contact me despite detailed voicemails with my name and number.”
2
Inconsistency in the quality of service and representation
“IF you are considering using these services for a dire situation that you need taken care of properly, do NOT allow for Danielle Bherring to represent you. She is very unprofessional, careless, and unresponsive.”
3
Inability to provide assistance in certain cases
“We were told they couldn't help us because it was a conflict of interest animal told not to ask about the conflict what is that supposed to mean”
