Reviews

Top review highlights

Pros

Excellent customer service and attentive communication from the legal team

“From the moment I contacted RTRLAW, they demonstrated the utmost professionalism and dedication. Their efficient and friendly staff promptly guided me through the initial consultation, ensuring that they understood the intricate details of my case.”

Knowledgeable and experienced attorneys who are skilled at handling insurance companies

“RTRLAW's attorneys, case managers and legal assistants are friendly, supportive, and kind. They always keep you in the loop on your case and inform you about each development in your case.”

Compassionate and understanding approach towards clients

“They are also very compassionate and attentive to their clients. They always treated me with dignity and kindness. They always listened to me and addressed all my concerns and needs.”

Efficient and timely resolution of cases

“They worked hard for me and secured a great settlement. I would highly recommend RTRLAW to anyone who needs legal advice after a car accident.”

Highly recommended by satisfied clients

“I highly recommend RTRLAW if you need a law firm in Florida. RTRLAW's attorneys, case managers and legal assistants are friendly, supportive, and kind.”

Cons

Isolated incidents of poor communication and unresponsiveness

“One of the laziest law firms I've worked with. [...] After months of not moving a case forward in the slightest, yet assuring us it would be closed very quickly, the lawyer handling our case has been unable to reply leading up to his long European vacation.”

Potential for better organization and delegation of tasks within the firm

“Surprisingly, during his vacation no other lawyer in the firm handles that type of case so no one can give us an update or tell us if he's even filed the first documents.”