Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness from the legal team, with staff returning calls and emails promptly and keeping clients informed every step of the way
“Lisa and Lucy were always there for me at any time of the day to answer all my questions and even endure the days I was bored and just wanted to bug them on the phone.”
2
Compassionate and caring approach, with the firm treating clients like family rather than just another case
“They made me feel like I was the firm's only client. I never felt like I was a number with this firm.”
3
Strong legal expertise and ability to achieve favorable outcomes, including high settlements
“They fought for my full compensation and won. They have a reputation for being able to settle your bills for less and they did!”
4
Efficient and streamlined legal process, with the firm handling all aspects of the case and client's recovery
“They took over the medical bills, I did not have to handle anything further. They got me a wonderful settlement.”
5
Personalized attention and support, with attorneys and paralegals dedicated to each client's case
“Ashleigh has been my line of communication since my most recent accident. She's has made herself immediately available to talk with me for whatever reasons any day of the week.”
Cons
1
Occasional delays in communication and updates from the legal team, with some clients feeling they had to chase for information
“They don't call back like they say I STILL have to call them.”
2
Perceived lack of attention or prioritization of smaller cases, with some clients feeling their case was not taken as seriously
“They gave me the runaround for months, bounce me around from paralegal to paralegal and constantly gave me misinformation on what my settlement was going to be.”
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