Reviews

Attorney Pettinato was excellent and was also his staff Tiffany & Susan professional, responsive, and courteous. at all times. Thank you

My experience with Merlin Law Group was very positive. All communication was professional and courteous, with many updates on the progress of the case. I highly recommend Mr. Austin and his staff for any claim against an insurance company. Every step of the process was explained in detail and any questions were answered immediately. You are in the best of hands with Merlin Law Group!

I would like to thank Merin Law Group for their professionalism! Drew was amazing! He has such a passion and truly cares for people! He is very courteous! Pam and Will are very helpful! Everything was explained step by step. I would highly recommend this firm. Thank you for all your hard work and dedication!

Diligent, professional, and supremely talented.

Merlin Law Group, PA arranged a settlement from our homeowners insurance because Irma hurricane roof damage had been denied. Everything that was explained to us about how our settlement would be resolved did take place. We were pleased it took a reasonable time to resolve and our roof will be replaced. The fees and expenses for their service was paid by our insurance company. Our experience with our attorney and his staff was excellent.

Very happy with the professional and result driven service that I received from Shaun Marker and his team.

Very poor communication - they never called me ; I always had to call them for updates on my case and was never able to speak to the attorney. Every time I called a new paralegal had been assigned to my case and it felt like Groundhog Day. One day I called looking for an update and they informed me that they had sent me a a letter terminating their representation of me 60 days prior (they hadn’t). They strung me along for a year and they dropped me. I will never use them again. PS: I didn’t initiate this post. They (perhaps mistakenly?) sent me a link asking me to rate them.

About 6 months ago, we suffered a water leak in our kitchen and were stonewalled by our insurance company from the very beginning. We asked a relative, who is an attorney, for a reference for an insurance attorney. He unhesitatingly referred us Merlin Law Group. Now, we could not be happier that he did. After reviewing the details of our claim and being accepted by Merlin Law Group as a client, we were paired with Attorney Iris Kuhn. Iris explained everything we could expect from the start and everything she said regarding this long and tedious process panned out to be completely true. Iris responded to all our questions, and in the beginning of the process there were a volume, quickly. Iris’s team’s response time was quicker than I expected. Not only that, Iris Kuhn heard my pleas, and outrages regarding the insurance company lack of service with patience and kindness. How often do you pair terms like patience and kindness with an Attorney? Well, that is exactly what we experienced. Pursuing a claim against an insurance company is a long and arduous process. If you are reading reviews now because you are in the same position we were, you need to know that shy of a powerful deity coming out of the sky and fixing this for you, you really NEED an attorney to be your personal advocate. The attorneys of Merlin Law Group are advocating and standing not only alongside you, but for you and in front. If you think I am just blowing smoke, go try and fight the insurance company yourself. Thank you, Merlin Law Group, and especially Iris Kuhn for the great advocacy and service. We shall refer everyone who needs this type of representation to Merlin Law Group.