Reviews
Top review highlights
Pros
1
Persistent and effective in resolving insurance claims
“Through their persistence and constant contact with FIGA, the issue finally got resolved AFTER almos”
2
Knowledgeable and professional staff
“The staff was very professional and helped me through a difficult time”
3
Successful in obtaining favorable settlements for clients
“They were able to negotiate two excellent settlements for our Associations.”
4
Responsive and communicative with clients
“Answered every question I had. Communicated clearly. Always served my best interest.”
5
Willing to take on challenging cases
“I had a case no one would take because the chance for success was slim to none. Merlin took on my case and walked me through step by step all I needed to do.”
Cons
1
Potential communication and organization issues
“Disorganized. Did not get back to me in 48 hours as promised (now 7 days later).”
2
Possible issues with dropping client cases
“They said they'd handle our case. Had us fire previous attorney, then they used their 'cancelation clause' in their agreement n dropped our case.”