Reviews
Top review highlights
Pros
1
Responsive and professional team that effectively handled complex legal matters
“Christina and the entire team were extremely responsive from start to finish.”
2
Thorough preparation and expertise that led to favorable outcomes
“I really felt prepared during the arbitration, which took place at Merlin using a video conference platform.”
3
Commitment to client satisfaction and willingness to go the extra mile
“They said they'd handle our case. Had us fire previous attorney, then they used their 'cancelation clause' in their agreement n dropped our case. WHY YOU ASK? 'ITS A BUSINESS DECISION' WAS THEIR ANSWER.”
4
Aggressive representation that successfully negotiated settlements against insurance companies
“Merlin Law literally was answered prayer for our non-profit agency for the help we needed to battle the 'insurance giant'.”
5
Transparent communication and step-by-step guidance through the legal process
“My questions were answered in layman's terms, in such a way, I was understanding the legal process of my law suit.”
Cons
1
Inconsistent communication and lack of responsiveness from some team members
“Very poor communication - they never called me ; I always had to call them for updates on my case and was never able to speak to the attorney.”
2
Potential for cases to be dropped or terminated with little explanation
“They said they'd handle our case. Had us fire previous attorney, then they used their 'cancelation clause' in their agreement n dropped our case. WHY YOU ASK? 'ITS A BUSINESS DECISION' WAS THEIR ANSWER.”