Reviews
Top review highlights
Pros
1
Highly responsive and efficient service
“Very responsive! Made me feel extremely at ease with my situation. Sarah was very courteous, understanding and knowledgeable. Everything was done in an efficient manner.”
2
Thorough and knowledgeable attorneys
“Sarah is extremely thorough and takes her legal profession seriously. I felt very comfortable speaking with her about my issues and she took the time to explain everything so that I could understand my options.”
3
Dedicated and client-focused approach
“She dedicated many extra hours to my case, and truly did way more work than she billed me for, so that she made sure the case was completed in the most efficient and quickest manner.”
4
Positive and professional office environment
“The office handled everything professionally and made me feel important.”
5
Excellent communication and transparency
“Wade and his staff are wonderful to work with and I appreciate their attention to detail.”
Cons
1
Inconsistent customer service
“Kristy at the front desk went on a verbal tirade over the phone at me, because I mentioned the hour-long delay at our last appointment.”
2
Difficulty in getting timely responses
“Good luck trying to get a return phone call. I had a simple question to ask I called once a week for three weeks before calling two to three times the last two weeks here we are approaching five weeks and no phone call.”