Reviews

Top review highlights

Pros

The lawyer, Otto Berges, is knowledgeable and helpful, providing clients with valuable information about banking regulations and laws

“I spoke with Otto personally and was impressed with his knowledge on banking and regulations. I had no idea that there were that many laws what governed what banks could and couldn't do.”

The lawyer and his staff are professional, responsive, and dedicated to providing exceptional legal services

“Otto exemplifies professionalism, intelligence, and tact in every aspect of his work. His dedication is evident, and he takes pride in delivering exceptional legal services.”

The lawyer achieves positive results for his clients, such as resolving disputes with creditors and improving their financial situations

“The end result was exactly what had been explained to me - I am in a much better situation now with my loan, and I would recommend Otto and his team to anyone.”

Cons

Some clients have experienced difficulty in communicating with the lawyer's office, such as not receiving timely responses or being unable to reach the assigned legal team member

“I have yet talked to anyone within the legal department. I have had so many caseworkers I don't even know who is mine anymore. They seem to get promoted. I call several times, sent several emails, all saying I will have the legal department contact you as there is a law firm who has two of my debts.”

Clients have expressed confusion or lack of understanding about the lawyer's services, such as the process of debt dismissal or the lack of legal advice provided

“I still do not understand how debts are dismissed & have never received any legal advice from Mr. Berges. In fact , I have never received anything by mail until recently which was advice on paying taxes on forgiven debt (which my CPA is handling for me anyway.)”